Terms of Service

These terms govern your use of forge-co.ca and the services offered by 2313745 Ontario Inc. operating as Forge ("we", "us", "our"). By using the site or engaging our services, you agree to these terms. If you do not agree, do not use the site or our services.

1. Services

Forge provides marketing, content, and growth services for restaurants, including but not limited to: search and local SEO, content production, web design and development, and the Growth Audit. Specific deliverables, timelines, and fees are agreed in a separate engagement letter or order form for each client.

2. Growth Audit

The Growth Audit is a one-time engagement that includes a written report, a recorded walkthrough, and a 30-day window to ask follow-up questions. Final scope and commercial terms are confirmed in your engagement letter.

3. Retainer Packages

Retainer packages (Ignite, Accelerate, Dominate) are billed monthly in advance via Stripe. Minimum commitment is six months unless otherwise agreed in writing. After the minimum, retainers continue month-to-month and may be cancelled with 30 days' written notice. Cancellation does not entitle you to a refund of fees already paid.

4. Payment

All fees are in Canadian dollars and exclude HST, which is added where applicable. Payment is processed by Stripe; by paying you also accept Stripe's terms. Late payments accrue interest at 2% per month after 14 days. We reserve the right to pause delivery on accounts more than 14 days past due.

5. Client Responsibilities

To produce results, we require timely access to your accounts (Google Business Profile, social channels, website CMS, analytics), accurate information, and prompt feedback within agreed turnaround windows. Delays in client input will extend project timelines on a one-for-one basis.

6. Intellectual Property

Upon full payment, you own the final deliverables produced specifically for you (websites, written content, photography, videos, designs). We retain ownership of our underlying methods, frameworks, templates, and any pre-existing tools. We may use anonymized or named results in our portfolio and case studies; you may opt out of named use in writing.

7. Confidentiality

Each party agrees to keep confidential any non-public business or technical information shared by the other party in connection with the engagement.

8. Warranties and Limitations

We warrant that we will perform services in a professional manner consistent with industry standards. We do not guarantee specific rankings, traffic numbers, conversion rates, or revenue outcomes — search and social platforms are third parties whose algorithms and policies are outside our control.

To the fullest extent permitted by law, our total liability for any claim arising from the services is limited to the fees paid to us by you in the three months preceding the claim. We are not liable for indirect, consequential, special, or punitive damages.

9. Termination

Either party may terminate an engagement for material breach if the breach is not cured within 14 days of written notice. On termination, you owe fees for work performed up to the termination date, and we will deliver any work-in-progress upon receipt of final payment.

10. Use of the Site

You may not use this site to: violate any law; infringe any intellectual property right; transmit malware or attempt to disrupt the site; or scrape content for resale. We may suspend access to anyone violating these terms.

11. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. The courts of Ontario have exclusive jurisdiction over any dispute, except that we may seek injunctive relief in any jurisdiction to protect our intellectual property.

12. Changes

We may update these terms. The "last updated" date reflects the most recent change. Continued use of the site or services after a change constitutes acceptance.

13. Contact

Forge (operated by 2313745 Ontario Inc.)
[email protected]
Toronto, Ontario, Canada